Community pharmacy has dwindled because of the big box chains and mail-order pharmacies. However, the result is a more transactional and sometimes impersonal service. Prescription drugs are now viewed as a commodity, not a life-saving drug and where individual customers are known by a number, rather than their names.
Healthcite is addressing the need of many with chronic conditions and filling in the gap that has been created by the large chains. We believe in order to achieve a successful outcome in your health, it involves personalized, quality care. That is why we have face-to-face meetings to create a pharmacy care plan for free and work together to create individualized solutions to better manage medications. We are working to change the customer experience, inside and outside the store- from addressing those unnecessary multiple robo calls to tell you to pick up your medications, to co-ordinating refill dates.
We believe our pharmacy is truly part of your community.